PRIVACY POLICY

This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you visit and purchase from our website. This policy applies to all visitors, users, and customers of our site and complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable international privacy laws.

  1. Information We Collect

We may collect the following personal data when you browse our website, register an account, or place an order:

  • Personal Identification Information: your name, email address, phone number, shipping address, and billing address.
  • Payment Information: billing details and transaction records. We do not store your full credit card information.
  • Website Data: IP address, browser type, device information, access time, page browsing records, and cookies data.
  • User Feedback: messages, comments, or inquiries you send to our customer service.
  1. How We Use Your Information

We use your collected information solely for legitimate business purposes, including:

  • Processing and delivering your orders, completing payment verification and after-sales service.
  • Replying to your customer service inquiries and providing technical support.
  • Improving our website functions, products, and user shopping experience.
  • Sending order updates, delivery notifications, and service reminders.
  • Preventing fraudulent transactions and ensuring website security.
  1. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to optimize your browsing experience. Cookies help us remember your preferences, analyze website traffic, and deliver personalized content. You may disable cookies through your browser settings at any time, but this may affect some functions of our website.

  1. Information Sharing and Disclosure

We will never sell, rent, or trade your personal information to third parties for commercial purposes. We may share your data only with trusted service providers who assist our business operations, including:

  • Logistics and shipping companies for order delivery.
  • Payment processors for transaction completion.
  • Website technical service providers for site maintenance and data analysis.

All third-party partners are required to protect your personal data in accordance with international privacy laws. We may also disclose your information when required by legal obligations or government regulations.

  1. Data Security

We adopt industry-standard technical and organizational measures to protect your personal data from unauthorized access, leakage, alteration, or loss. These measures include data encryption, secure server storage, and regular security inspections. However, no internet data transmission method is 100% secure, and we cannot guarantee absolute security of online data transmission.

  1. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which the data was collected, including completing orders, resolving after-sales issues, and complying with legal tax and accounting retention requirements. After the retention period expires, we will securely delete or anonymize your data.

  1. Your Privacy Rights

Depending on your region, you have the following data protection rights:

  • The right to access and obtain a copy of your personal data.
  • The right to correct inaccurate or incomplete personal information.
  • The right to request deletion of your personal data.
  • The right to withdraw your consent for data processing at any time.
  • The right to restrict or object to certain data processing activities.

To exercise your rights, please contact us via our official email.

  1. International Data Transfer

Your personal data may be transferred and stored in countries outside your residential region for business operation needs. We ensure all cross-border data transfers comply with relevant legal requirements and adopt sufficient security safeguards to protect your personal information.

  1. Policy Updates

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after policy updates means you accept the revised terms.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us via our official customer service email.